Access Into Theatre:
Theatre is not completely wheelchair accessible. There are 2 steps to box office/lobby. The side entrance has no steps. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.
Access Ticket Information
Performances for People With Hearing Loss:
For information, please call: (212)-912-9770 or click here.
Performances for the Partially Sighted and Blind:
For information, please call HAI (Healing Arts Initiative) at (212) 575-7660, Monday -Friday, 9am - 5pm (EST).
Access Ticket Information:
To purchase, call Telecharge.com at: (212) 239-6222 or outside the NY metro area,: (800) 872-8997; TDD/TTY: (212) 239-2820 or TDD/TTY: (888)889-8587 or To order wheelchair or transfer arm locations select the Find Tickets button and click on the link in the “For special-access seating” section.
Accessibility by Seating Section
Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating location.
Located on 2nd level, up 1 flight of stairs. Once on the Mezzanine level, there are approximately 2 steps up/down per row. Entrance to Mezzanine is behind row H.
No elevator, stairs only. Once on the Balcony level, there are approximately 2 steps up/down per row. The entrance to the Balcony is behind row F.
Handrails: Available at the end of every stepped seat row in the Mezzanine and Balcony.
Assistive Listening System
Reservations are not necessary. Drivers license or ID with printed address required as a deposit. Please call: (212) 582-7678 to reserve in advance.
Located in lobby. Accessible at 54".
Wheelchair accessible restroom available. Restrooms are also located down 1 flight of 18 steps. Also on Mezzanine and Balcony level.